Manual:
Axe-Fx User's Manual

Firmware:
Latest Firmware - Version 9.02

Standard: click here
Ultra: click here

Follow the instructions in the readme file included in the .zip file carefully. Failure to follow these instructions can result in rendering your unit non-functional.

The new firmware may have new paramters that may be initialized with unkown values when recalling presets saved with earlier revisions. Be sure to audition your presets
carefully after installing the new firmware and set the new parameters to the desired values. Also verify your MIDI configuration options as these may have changed.

Presets:
Factory Presets for Standard: Bank A Bank B
Factory Presets for Ultra: Bank A Bank B Bank C

Axe Edit (Unsupported Beta)

Axe-Edit is the companion editor/manager for the Axe-Fx. It offers a faster, smarter, easier way to edit and manage your Axe-FX. Axe Edit is currently in BETA and is not yet officially supported by Fractal Audio Systems. Download Axe Edit

Sales
For general inquiries please contact our sales department at sales@fractalaudio.com.

Tech Support
For the fastest response please email a detailed description of your question(s) to support@fractalaudio.com. A support representative will respond within 24 hours. Most support questions are answered within several hours.

If you purchased your unit from an interational distributor please contact the distributor for support.

Forum
The Axe-Fx user's forum is another valuable resource for users seeking to obtain the most out of their Axe-Fx.

Wiki
The Axe-Fx wiki is a user-created resource that contains a wealth of
information on the Axe-Fx and Axe-Fx Ultra.